MAX Dispatch System

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MAX Dispatch System

MAX Radio Dispatch Console

Zetron’s new MAX Dispatch gives you the solid reliability and performance you expect from Zetron in a breakthrough, IP-based dispatch console system.

Product Features

  • Intelligent UI: Highlights information pertinent to the task at hand; reduces information overload.
  • Built-in Network Health Monitor: Provides constant feedback about network status.
  • Advanced tools: Streamline installation and minimize field time.
  • Dual connections: Ensure end-to-end network redundancy.

The MAX Dispatch System comprises four key elements working together over an IP network: the MAX Radio Gateway, MAX Central, MAX Console, and the Media Dock

Dispatch System MAX Radio

MAX Console w/ Media Dock:   Workstation Requirements:
The MAX Dispatch console is the system element that provides
the critical user interface to dispatchers. Each console consists
of a Windows based client running the MAX Dispatch application
software and the Media Dock. The console PC is equipped with
two, full-duplex Ethernet ports for full network redundancy. The
Media Dock provides the audio interface and connection point for accessories.

Media Dock Interfaces Supported:
  • Up to four speakers, eight speakers supported with second dock.
  • Desktop microphone.
  • 4-wire or 6-wire headset jackbox.
  • PTT and monitor footswitches.
  • Four binary inputs and output that can be used for workstation status.
  • Four relay contact closure outputs.
  Operating System: Windows 7 x64 Professional
Video Monitor(s): 1680 x 1050 resolution display or larger;
1920 x 1080 recommended.
DirectX 10-compatible graphics processor
with a Windows Display Drive Model
(WDDM) 1.1 driver, pixel shader 3.0 in
hardware, and a minimum of 512MB of
video RAM.
Touchscreen operation requires a monitor
that supports multi-touch.
Processor: Dual Core i3/i5 3.0 GHz or better processor.
(The current reference build uses the i3
Memory: 4GB
Drive: 80GB or larger
Network: 100/1000 Ethernet Connection.
Dual connections are required for link
redundancy options
MAX Radio Gateway:   MAX Central:
The Radio Gateway serves as the interface point between a radio or base station and the rest of the MAX system. Radio Gateways are available in both analog and digital forms depending on the radio interface requirement.

Supported Features:
  • Analog gateways support up to two radio connections.
  • Digital gateway supports Ethernet connection to digital base station infrastructure.
  • Dual Ethernet ports for network redundancy.
  • Analog voice logger output (analog gateways only).
  • Four binary inputs and outputs for generic site monitoring and control use (analog gateways only). Relay closures available via optional Zetron Model 6080.
Supported Radio Interfaces:
  • 2-wire, 4-wire local (PTT/COR).
  • Tone Remote Control (per TIA102.BAHA Section 7).
  • Analog/conventional radios: Kenwood TK-x180, Motorola XTL 5000 (O5), Harris M7300, etc.
  • P25 conventional/trunking radios: Kenwood TK-5x10, Motorola APX 7500 (O5 Mobile), Motorola XTL 5000 (O5 Mobile), Motorola Quantar with DIU-3000 (conventional only), Harris M7300.
  • Smartnet/SMARTZONE radios: Motorola APX 7500 (O5 Mobile), Motorola XTL 5000 (O5 Mobile).
  • EDACS radios: Harris M7300.
  • Sprint Direct Connect: Kyocera Phone/cradle, AdvanceBridge.
  • P25 Digital Fixed Station Interface (DFSI) per TIA102.BAHA.
  • Kenwood NEXEDGE NXR-700/800 Conventional and Trunking Repeaters.
  • DMR Tier III to Tait DMR.
  The Central is the hardware platform that hosts several software
services used in the MAX Dispatch system. These software
services provide essential management and control to the
system as well as act as a gateway to various third party
devices for additional functionality such as telephony gateways, IP voice loggers, MODBUS IP auxiliary I/O devices. It also hosts the service that provides remote console, remote radio gateway and multiple MAX Dispatch site linkage.

Supported Features:
  • Dual network connections
  • Dual power connections
  • Hot standby capability for MAX Manager, Telephony Gateway and Portal services.
  • Long term IP voice loggers supported: Eventide, Exacom, Stancil, CVDS, REVCORD, HigherGround


HARDWARE SPECIFICATIONS             Media Dock XS                               Central                             Radio Gateway       
Dimensions (HxWxD) 2.5 x 7.5 x 10 in
64 x 192 x 254 mm
1.25 x 7.5 x 10 in
31.75 x 191 x 254 mm
1.25 x 7.5 x 10 in
31.75 x 191 x 254 mm
Weight 2.6 lbs (1.2 kg) 2.5 lbs (1.13 kg) 2 lbs (0.91 kg)
Operating Temperature 0°C to +60°C 0°C to +50°C 0°C to +50°C
Maximum Power Draw 3W, 200mA (no speakers)
21W (with speakers)
1.8A @10.5 VDC 1A @ 10.5 VDC


Radio Gateway
Payload (per radio):
168 kbps during radio Tx. 84 kbps during
radio Rx. If using an IP voice logger,
an additional 84 kbps maximum for each
active audio stream is needed. 5 kbps
average for non-audio traffic
  Packet Loss: < 0.1% (< 1% for non-mission critical)
Packet Delay: < 40 ms for LAN environments; up to 2
seconds for longhaul (long delay)
Packet Jitter: < 20 ms (< 40 ms for-non mission critical)
Console Workstation
84 kbps maximum for each active
audio stream (Tx or Rx). N*84 kbps for
simultaneous Tx on N channels
100 Mbps minimum, full-duplex Ethernet.
Switches and routers must be multicast
aware. Mission-critical applications should
use a dedicated network


MAX Dispatch System - Conslole - Radio